Card know how
Everything you need to know about making the most of your Íslandsbanki card.
Card information
This is a practical guide to your card and the various features it offers. You can always use the online chat to speak to us if you need to know more.
Changing your PIN number
You can change your PIN number at all our ATMs.
We want to help you protect your money. Your new PIN number cannot therefore contain any of the digits used in your card number, validity date, identification number and you cannot use numbers that someone could easily guess, such as 1234, 1111 etc.
Spread the cost
Spread the cost to suit your budget. Click on the card you want to use in the Íslandsbanki app to see all your transactions. Click on 'instalments' and 'new instalment' to distribute card payments or enter an amount of your own choice.
Activate your card
Activating your card using the online bank or app is easy. Just follow these simple instructions.
Contactless payments
You can connect your card to your phone or smartwatch to make easy touch-free payments.
Get your pin
Anyone can forget their pin number, but fortunately it can be easily accessed in the app or the online bank.
You can choose from 3 different credit card billing cycles:
First billing cycle | Second billing cycle | Third billing cycle |
From the 27th of each month to the 26th of the following month. | From the 1st of each month to the 31st of the same month. | From the 12th of each month to the 11th of the next month. |
The due date is the 2nd of every month unless the due date is a holiday. In this case, the due date would be the next business day after the holiday. | The due date is the 3rd of the month unless the due date is a holiday. In this case, the due date would be the next business day after the holiday. | The due date is the 17th of the following month unless the due date is a holiday. In this case, the due date would be the next business day after the holiday. |
The billing cycle is always the same.
Card benefits & perks
Find more about the benefits that comes with your card
Insurance
Have you looked into the insurances that come with your Credit Card?
Credit Cards from Íslandsbanki include a variety of insurance that could come in handy during travels. Travel Insurance, Car Rental Insurance or International Emergency Services could be hiding in your wallet.
Emergency service and security
Emergency service
We are here to assist you 24/7 if your card has been lost, stolen or if you notice any unauthorised activity. We are also here to help, if you are injured or become seriously ill abroad.
Secure credit card transactions
You should always take the necessary steps to ensure the security of any transactions you make.
Chargebacks
If you notice an unauthorised payment or do not receive merchandise/service that you have paid for by card, then you may be entitled to a chargeback. Note that the chargeback process can take up to three to four months.
Asked and answered
Where can I access my PIN number?
What is the credit card age limit?
Where can I apply for a card?
Do I need to be a customer to apply for a card?
What is the limit for contactless payments on the card plastic?
What do I do if I lose my card?
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