This news is more than six months old

The doors are closed but we are open

Due to current circumstances, our branches will be closed until further notice. We want to keep providing you with the services you need, so we advise all customers, individuals, and businesses to book an appointment with one of our advisors on our website. We would also like to bring your attention to the following services.  

  • Our online chat is open between 9 am and 6 pm on weekdays. 
  • You can speak to an advisor at our Contact Centre between 9 am and 4 pm on weekdays by calling 440-4000. 
  • Pensioners unable to use our digital solutions can contact us by calling 440-3737. 
  • Corporate customers can access information here. 
  • Information in Polish can be accessed here. 

We hope to reopen our branches as soon as possible but keeping everyone safe is a priority. 

The Íslandsbanki app offers the following services: 

  • Transfer money and pay bills 
  • Distribute card payments and – bills 
  • Apply for and/or change your credit limit  
  • Apply for a loan  
  • Open a savings or debit account 
  • View electronic documents  
  • Apply for a credit card  
  • Browse our special offers on Fríða  
  • View currency conversion rates and exchange rates   

Businesses and individuals can become customers by using our online services.