Payment problems and arrears
Financial difficulties can be stressful, but the most important thing is to take action immediately. We offer our customers various repayment solutions to overcome financial struggles.
Next steps
You can read more about the various solutions we offer or contact one of our advisors for advice.
Mortgage loans
We offer various repayment solutions, such as the temporary deferral of payments or changes to the terms of your loan.
Short-term loans
You can split your credit card payments online or apply for an overdraft or short-term loan.
Solutions for businesses
Let us help you get your business back on track after COVID 19. Speak to one of our advisors about our payment solutions.
Book an appointment
Speak to one of our financial advisors for advice.
Payment problems
If you cannot make payments due to temporary difficulties, e.g. unemployment, illness, accidents or other unforeseen circumstances, you may be eligible to defer your payments for a while.
Are you experiencing financial hardship?
The Debtors' ombudsman offers free assistance to individuals who find themselves in financial difficulties so that the debt burden is as low as possible.