Pay­ment prob­lems and arrears

Financial difficulties can be stressful, but the most important thing is to take action immediately. We offer our customers various repayment solutions to overcome financial struggles.

Book an appointment

Discuss your financial situation with an advisor.

Next steps


You can read more about the various solutions we offer or contact one of our advisors for advice.

Mortgage loans

We offer various repayment solutions, such as the temporary deferral of payments or changes to the terms of your loan.

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Short-term loans

You can split your credit card payments online or apply for an overdraft or short-term loan.

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Solutions for businesses

Let us help you get your business back on track after COVID 19. Speak to one of our advisors about our payment solutions.

See more (in Icelandic)

Book an appointment


Speak to one of our financial advisors for advice.

Payment problems


If you cannot make payments due to temporary difficulties, e.g. unemployment, illness, accidents or other unforeseen circumstances, you may be eligible to defer your payments for a while.

Are you experiencing financial hardship?


The Debtors' ombudsman offers free assistance to individuals who find themselves in financial difficulties so that the debt burden is as low as possible.