Contact Centre
Our Contact Centre is open between 9 am and 4 pm on weekdays, and our online chat service is open between 9 am and 5 pm on weekdays. You can simplify your life by using our online services and app.
Our Contact Centre offers the following services:
Online banking support
Increase/decrease of credit limit on debit accounts and credit cards
Payment distribution on credit card repayments
Financial transactions
Information on products and services you have with us
Advice and assistance on mortgages
Before you contact us
Do you remember your password?
All transactions require a password. You can access your password via one of our customer advisors at one of our branches.
All Contact Centre charges are listed in the bank's price list.
Self-service?
Telephone our service number, 515 4444, and do any of the following:
- Find out your balance
- Access information on the last 20 transactions you have made
- Transfer money between accounts (from 7 am to 9 pm)
Want to know more?
Here are some resources that can answer your questions. If you need any more help, you can speak to a consultant through the online chat or call the Contact Centre.