Contact Centre

Our Contact Centre is open between 9 am and 4 pm on weekdays and our online chat service is open between 9 am and 5 pm on weekdays. You can also use our Íslandsbanki online services and app, which can often make life just a little bit simpler.

Next step

Contact one of our customer advisors
Open online chat
Book an appointment

Our Contact Centre offers the following services:

  • Online banking support

  • Increase/decrease of credit limit on debit accounts and credit cards

  • Payment distribution on credit card repayments

  • Financial transactions

  • Information on products and services you have with us

  • Advice and assistance on mortgages

Before you contact us

Do you remember your password?

All transactions require a password. You can access your password via one of our customer advisors at one of our branches.

All Contact Centre charges are listed in the bank's price list.

Self-service is always an option

Telephone our service number 515 4444 and do any of the following:

  • You can find out your balance 
  • You can access information on the last 20 transactions you have made
  • You can transfer money between accounts (from 7 am to 9 pm)

Want to know more?

Here are some things that could answer your questions. You can also talk to a consultant in the online chat or call the counseling center.

Send us an inquiry

You can send us a general inquiry or send us suggestions, compliments and complaints.

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Digital Solutions

A great way to conduct all of your daily banking transactions, anywhere, anytime.

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Branches and ATMs

Our branches and ATMs are located in the immediate vicinity of you.

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