Contact Centre

Our Contact Centre is open between 09:00 and 16:00 on weekdays and our online chat service is open between 09:00 and 18:00 on weekdays. You can also use our Íslandsbanki online services and app, which can often make life just a little bit simpler.

Next step

Contact one of our customer advisors
Open online chat
Book an appointment

Our Contact Centre offers the following services:

  • Online banking support

  • Increase/decrease of credit limit on debit accounts and credit cards

  • Payment distribution on credit card repayments

  • Financial transactions

  • Information on products and services you have with us

  • Advice and assistance on mortgages

Before you contact us

Do you remember your password?

All transactions require a password. You can access your password via one of our customer advisors at one of our branches.

All Contact Centre charges are listed in the bank's price list.

Self-service is always an option

Telephone our service number 515 4444 and do any of the following:

  • You can find out your balance 
  • You can access information on the last 20 transactions you have made
  • You can transfer money between accounts (from 07:00 to 21:00)