Instructions: Security number

What is a security number and how does it work?

A security number is a 4-digit number that is initially selected when creating an online bank, and is used to confirm financial transactions in the online bank and app - e.g. transfers, payment of bills, etc.

How do you get a new number?

  • If you have forgotten the security number, it is possible to get a new one from a consultant on an online chat, contact us on the bank's website or by phone if the person can identify themselves with an electronic ID.

How do you change a number?

  • If you remember the old number, you can change it through the online bank by clicking on the gear and selecting "other settings", find the security number and click on "More". Then enter the current security code once and the new security code twice and click "Save changes".