Human Resources Strategy

Íslandsbanki's human resources strategy defines the bank's policy with regard to its staff in four areas:

Recruitment

• A professional recruitment process based on non- discrimination and impartiality
• Applicants should experience Íslandsbanki as an outstanding place to work
• Recruit skilled and ambitious individuals with broad backgrounds in relevant jobs
• The values of the bank and composition of its divisions shall be the guiding principles on which the selection of recruits is based
• Efficient and professional welcoming of new recruits
• Professional procedures for the termination of work contracts

Work environment

• Consideration is given to the family circumstances of employees
• Flexible working hours where appropriate
• Employees well informed about the activities of the bank and their opinions assessed on a regular basis
• An environment that promotes the health and well- being of its employees, and in which intimidation and sexual harassment are not tolerated
• An equal opportunities policy is observed
• Good relations with the Staff Association (SÍ) and the Confed. of Icelandic Bank and Finance Employees (SSF)

Education, training and self-training

• Investing in employees' know-how through a broad range of training activities and the systematic identification of requirements
• Efficient training of new recruits to enable employees to swiftly integrate into their jobs and adapt
• Well-trained staff who steadily increase their knowledge and disseminate it to their colleagues
• Regular and constructive feedback on performance
• Education and training is a joint function of management and staff
• Employees are given the opportunity to tackle new projects, take on greater responsibilities in their work and to move between jobs, when possible

Teamwork and atmosphere

• Open, candid and constructive communication founded on mutual respect
• Performance-driven culture which celebrates achievement
• A stimulating and fun working environment
• Employees participate in the development of the bank, which promotes employee initiative
• Employees strive to strengthen teamwork and support each other
• Employees "live the values"